In most industries, it is an obvious cliché that consumer focus is critical. But within healthcare, this remains an emerging concept. The complexity of the services, payment structures, and even emotions involved in healthcare make “consumer-centric” an excellent but hard-to-achieve aspiration. So what does it mean to be consumer-centric in healthcare and how can organizations find [...]
The use of APIs by banks is becoming increasingly common as they help to drive speed and cost-effectiveness compared to traditional legacy systems. There is a great amount of banks which guarantee convenience and safeness to their customer. But nowadays people want to get the best, that’s why they try many other to compare with and [...]
Technology is changing every industry in significant ways. Healthcare is not an exception. Nowadays this business implement everything from surgical robots to “smart hospitals” to revolutionize patient care in new and exciting ways. The digitization of products and processes, however, has dramatically changed the game for everyone. Consumers’ expectations about healthcare services are increasingly being formed [...]
The life sciences and health care (LSHC) industry, which is highly connected through thousands of participants with wide-ranging IT capabilities, is still in the early stages of addressing gaps in cybersecurity, as the Wannacry ransomware attack has shown. Data breaches and other types of modern, large-scale cyberattacks have been making headlines for more than a decade, [...]
Virtual reality has moved from science fiction to marketable consumer product very quickly, partly because the incorporation of the smartphone into the technology makes it accessible. But what about in healthcare? Could a technology primarily associated with gaming turn out to be a serious therapeutic tool? VR technology has begun to come into its own regarding [...]
Consumers today are more demanding than ever before. Not only do they want to be in control, they want options tailored specifically to their needs. And in most arenas they get what they want: their shoes, fitness regimes, banking solutions and even their burgers are made just for them. But the health industry has lagged, until [...]
Contracts, transactions, and the records of them are among the defining structures in our economic, legal, and political systems. They protect assets and set organizational boundaries. They govern interactions among nations, organizations, communities, and individuals. They guide managerial and social action. And yet these critical tools and the bureaucracies formed to manage them have not kept [...]
From voice assistants to self-driving cars, machine learning is revamping not only the way we interact with machines but also how we interact with the world. It is becoming one of the hottest technologies in the market, making mobile apps and services smarter and better than ever. Different companies are competing to be the first to [...]
There’s something wrong with our computer systems. Much of our time is filled with frustration – websites and intranets that don’t let us find the information we want, word processors that lose hours of work with a click of the mouse, remote controls that have more buttons than we could possibly need.‘Usability’ is widely seen as [...]
Health care may have gotten off to a slower start than some industries in taking full advantage of big data. But today, sophisticated sensors connected through the IoT are used on medical equipment and patients’ bodies, and in wearables like clothing, watches and glasses. Now many organizations in this data-rich industry are focused on using big [...]
